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Furniture Care Instructions

All of the information you need to properly care for all your furniture.

Furniture Collections

1900

Produced from a steel base, and treated with anti-corrosion, anti-UV electro-galvanised powder coating. The 1900 collection has Very High Protection Treatment. The 1900 chairs are stackable. We would recommend cleaning your furniture monthly using a soft sponge and removing bird droppings immediately. Any scratches should be treated quickly using touch up paint. These items are produced using recycled and recyclable materials.

The 1900 collection comes with a 3-year guarantee against production and deterioration. Keep your receipt as proof of purchase for the guarantee to be valid. This set is not guaranteed in high saline, coastal environments.

 

Further details are available online: https://www.fermob.com/en/Footer/After-sales-guarantee/The-guarantee-charter

Axel

Axel has a Teak tabletop, which has been given a 'whitewash' treatment from our production with our Instant Gray care product. We give a 5-year guarantee on manufacturing and production, keep the table clean and protected and enjoy this beautiful garden table for years

 

Teak timber does not require any treatment whatsoever to protect the furniture. It is durable up to 25 years, even if left outside. However, we do apply treatment which is a water-based solution, just to give it a different appearance to other manufacturers.

 

If you have heavy rain, the water-based solution sometimes washes away. The colour we add is to make the furniture appear to be about 3 months old, which is a nice silver-grey colour. All wood is kiln dried in a chamber with proper control. Wood does expand and contract, it will also split and crack. The cracks and splits do not affect the strength or durability of the product.

Derby

Derby has a Teak tabletop, which has been given a 'whitewash' treatment from our production with our Instant Gray care product. We give a 5-year guarantee on manufacturing and production, keep the table clean and protected and enjoy this beautiful garden table for years

 

Teak timber does not require any treatment whatsoever to protect the furniture. It is durable up to 25 years, even if left outside. However, we do apply treatment which is a water-based solution, just to give it a different appearance to other manufacturers.

 

If you have heavy rain, the water-based solution sometimes washes away. The colour we add is to make the furniture appear to be about 3 months old, which is a nice silver-grey colour. All wood is kiln dried in a chamber with proper control. Wood does expand and contract, it will also split and crack. The cracks and splits do not affect the strength or durability of the product.

Gabor

Gabor has a Teak tabletop, which has been given a 'whitewash' treatment from our production with our Instant Gray care product. We give a 5-year guarantee on manufacturing and production, keep the table clean and protected and enjoy this beautiful garden table for years. Gabor tables are available with Teak or Aluminium legs.

 

Teak timber does not require any treatment whatsoever to protect the furniture. It is durable up to 25 years, even if left outside. However, we do apply treatment which is a water-based solution, just to give it a different appearance to other manufacturers.

 

If you have heavy rain, the water-based solution sometimes washes away. The colour we add is to make the furniture appear to be about 3 months old, which is a nice silver-grey colour. All wood is kiln dried in a chamber with proper control. Wood does expand and contract, it will also split and crack. The cracks and splits do not affect the strength or durability of the product.

Luxembourg

Produced from an aluminium base, and treated with anti-corrosion, anti-UV electro-galvanised powder coating. The Luxembourg collection has High Protection Treatment. We would recommend cleaning your furniture monthly using a soft sponge and removing bird droppings immediately. Any scratches should be treated quickly using touch up paint. These items are produced using recycled and recyclable materials.

The Luxembourg collection comes with a 3-year guarantee against production and deterioration. Keep your receipt as proof of purchase for the guarantee to be valid. Further details are available online: https://www.fermob.com/en/Footer/After-sales-guarantee/The-guarantee-charter

Montpellier

Montpellier collection come with a standard 2-year guarantee against manufacturing faults. The chairs are made of die-cast and extruded aluminium, powder coated in polyurethane powders.

Oak

Our Oak collection is handmade, using oak dowels and joints. The table tops are affixed with stainless steel bolts, removable for access requirements.

 

The wood will silver if left untreated and does not require maintenance other than annual cleaning with soapy water to prevent algae build up. Oak can be oiled to retain its colour for longer and protect against staining. If you wish to treat the oak, we would recommend using Osmo oil treatment.

 

There is a 2-year warranty on this table, against structural and production faults. Please note that cracks in wood outdoor furniture are normal and is not a structural fault. All outdoor furniture will benefit from being covered or brought inside over winter if possible, however ensure that you use a breathable cover to allow good air flow.

Portofino

Portofino set is made of an aluminium frame combined with teak, which has been given a 'whitewash' treatment from our production with our Instant Gray care product. We give a 5-year guarantee on manufacturing and production, keep the set clean and protected and enjoy this beautiful garden furniture for years.

 

Teak timber does not require any treatment whatsoever to protect the furniture. It is durable up to 25 years, even if left outside. However, we do apply treatment which is a water-based solution, just to give it a different appearance to other manufacturers. If you have heavy rain, the water-based solution sometimes washes away. The colour we add is to make the furniture appear to be about 3 months old, which is a nice silver-grey colour.

 

All wood is kiln dried in a chamber with proper control. Wood does expand and contract, it will also split and crack. The cracks and splits do not affect the strength or durability of the product.

Riviera

Acacia wood requires regular maintenance. Regular cleaning is essential – simply wash with soapy water using a soft and clean cloth. Then rinse and dry with a soft clean cloth. Never use abrasive chemicals or cleaning agents. We would advise cleaning the furniture monthly and remove bird droppings and tree sap immediately. Over time the painted surface may discolour. This is completely normal.

During Winter/wetter months store in a cool, dry and well-ventilated location to prevent excessive shrinkage or expansion of the wood. Sponge clean cushions only. This product is 100% recyclable.

The Riviera set is covered by a 3-year warranty against manufacturing faults. This warranty applies to domestic use only. To activate your warranty, register at www.kettler.co.uk and quote your product code.

Santander

We use a high quality Rope, made from 100% Solution Dyed Polypropylene. This material is high in strength and has a very small percentage of stretching. Your cushions can be used outside all year round and will not become defected if they become wet. We do not advise that you leave your cushions outside all year round or for prolonged periods. They will become dirty and damp if they do not have any chance to dry out fully.

 

The Santander series comes with a 5-year guarantee on construction and manufacturing faults. Just like the design, maintenance is minimal. Simply keep the furniture clean using our 4SO maintenance products.

Scandi

The Scandi garden furniture has slim yet very comfortable cushions with covers made from Olefin material, which is extremely weather-resistant and long-lasting. Simply unzip the cover and wash/dry at 30 degrees. Your cushions can be used outside all year round and will not become defected if they become wet. We do not advise that you leave your cushions outside all year round or for prolonged periods. They will become dirty and damp if they do not have any chance to dry out fully.

 

The Scandi series comes with a 5-year guarantee on construction and manufacturing faults. Just like the design, maintenance is minimal. Simply keep the furniture clean using our 4SO maintenance products.

Sumatra

Every Sumatra piece is unique, with beautiful cross sections of teak tree trunk which has been given a 'whitewash' treatment from our production with our Instant Gray care product. We give a 5-year guarantee on manufacturing and production, keep the table clean and protected and enjoy this beautiful garden table for years.

 

Teak timber does not require any treatment whatsoever to protect the furniture. It is durable up to 25 years, even if left outside. However, we do apply treatment which is a water-based solution, just to give it a different appearance to other manufacturers.

 

If you have heavy rain, the water-based solution sometimes washes away. The colour we add is to make the furniture appear to be about 3 months old, which is a nice silver-grey colour. All wood is kiln dried in a chamber with proper control. Wood does expand and contract, it will also split and crack. The cracks and splits do not affect the strength or durability of the product.

CONTACT US

  • Monday - Friday 7:30 - 16:30
  •  
  • Saturday: 8:30 - 16:30
  •  
  • Sunday: Closed

Tel. 01869 340 350

  • customercare@rosara.co.uk

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